Your marketplace business, in one workspace we share with you.
Sales, profit, approvals and next steps in one place. AI helps us write it up. Our team stays responsible for the advice.
How we manage a client
Five steps, from the first setup to the weekly review.
- 1
Set up your workspace
You get your own private workspace, and your data is kept apart from every other brand.
- 2
Connect your store
You sign in on the platform's own page and approve read-only access. Orders, fees, vouchers, shipping and products then come in by themselves every 6 hours, starting with the last 12 weeks.
- 3
Set up true profit
Add a cost per product and your platform charges. Net profit is sales minus ad spend, platform charges, shipping, vouchers and product costs. If some products have no cost yet, profit is marked “Estimate”.
- 4
Work together
We send designs and files as tasks. You approve or request changes, and everyone discusses them in the comments. Content has a calendar, and sales such as 11.11 are tracked as campaigns.
- 5
Review every week
You get a short note on what happened, plus suggestions we have checked.
Where AI helps, and where people stay in charge
Software does the maths
Sales, profit and ROAS are calculated by the system, not by AI.
AI writes the first draft
Every Monday at 6:00 pm, AI drafts a short note from your store's numbers, explaining what changed. It only uses the numbers it is given and does not guess at causes they don't show. It also drafts next-step suggestions for our team to review.
Bluepeak decides
Our team can edit or hold any note before it goes out on Tuesday at 10:00 am. Suggestions are never published until our team has checked them. Each note's label says whether a person checked it.
AI receives store numbers only, never buyer names, addresses or phone numbers.
Ask the guide
A help assistant inside the workspace that answers how-to questions. It cannot see your store or your numbers.
Your week with Bluepeak
All times are Malaysia time.
Every 6 hours
Store data updates.
Every day, 8:00 am
Optional email summarising your alerts, sent only when there is something to report.
Monday, 6:00 pm
AI drafts your weekly note.
Tuesday, 10:00 am
Your note publishes, unless our team is still holding it.
Any time
Approve work, comment and check your numbers.
What you see
Four parts of the workspace, shown here with sample data for a made-up brand.
This week
Demo Coffee Co
Gross sales
RM 12,480
+8% vs last week
Ad spend
RM 1,640
+3% vs last week
ROAS
7.6×
4.00× floor
Net profit
RM 3,120
+11% vs last week
Weekly note
Demo Coffee Co
Sales rose as more shoppers visited
- Your store had 8% more visitors than the week before.
- Ad spend grew more slowly than sales, so net profit rose 11%.
Approval
Demo Coffee Co
Set up 11.11 vouchers
Round 2 · Waiting for approval
Banner_1200x1200.png
Design
Voucher_copy.pdf
Copy
Alert
Demo Coffee Co
ROAS 3.03× is under the 4.00× floor
Alerts clear themselves once the problem is fixed.
Who can do what
| Who | What they can do |
|---|---|
| Client admin | Sees and edits numbers, costs and stores, approves work, invites their team. |
| Viewer | Sees everything and can tick off tasks given to them, but changes nothing else. |
| Bluepeak team | Manages campaigns, content, ad spend imports and weekly notes. |
Platforms
- TikTok Shop and Lazada
- Direct store connection.
- Shopee
- CSV import today; direct connection is waiting on Shopee's approval.
- Meta Ads, Google Ads and other ad spend
- Imported by your Bluepeak team.
Your data
- Store access is read-only. We never change your store.
- Direct store connections do not bring in buyers' names, addresses or phone numbers.
- Each brand has a private workspace that other brands cannot see.
- Your data is stored in Singapore.
- You can remove someone's access at any time.
Questions
Does AI make decisions about my store?
No. It drafts notes and suggestions, and it cannot change your store or your ads.
Will I know if a person checked my note?
Yes. Every note's label says so.
How current are the numbers?
Store data updates every 6 hours. Performance shows complete weeks, Monday to Sunday, Malaysia time.
What do I need to get started?
Access to your seller account to connect your store, your product costs and your platform charges. We guide you through it.
Can my team use it?
Yes. Invite colleagues as admins or viewers.